We understand the importance that our customers place on privacy and have designed this Privacy Policy to describe our information-gathering and dissemination practices. You agree to this Privacy Policy when you: 1) access or use Asia Pioneer’s Site; and/or 2) agree to receive e-mail from us. If you disagree with this Privacy Policy, please do not use this Site.
Information That We May Collect About You
We may collect Personal Information that you voluntarily provide us when you submit a request form via the Asia Pioneer website, via contact with Asia Pioneer Team members with a question/ comment/ request information about our service, or during the process of planning your trip with us.
- Name
- Age
- Phone Number
- E-mail address
- Nationality
What Do We Do With The Information We Collect?
The Personal Information we may collect from you allows us to identify you, understand and respond to your questions or comments, and send you emails from Asia Pioneer for marketing purposes.
1. Online Traveler Community
If you would like to participate in our online travel community and share your comments (referred to on our website as “Testimonials”) and photos regarding your travel experiences in Vietnam, Cambodia, and Laos, we will ask you to email us personally.
2. Emails/ Newsletters
- It is our intention only to send you email communications that you want to receive. When you provide us with your email address by direct email or by filling out the forms on our website, we will first reply to you within 24 working hours referring to your inquiries and periodically contact you via email and provide information about travel-related news and policies, special offers and promotions that may be of interest to you.
- Please allow 10 business days for us to process your opt-out and include your email address if you opt-out via postal mail.
- Please note that Asia Pioneer will only send you an email requesting your credit card number and some little personal information after all agreement is confirmed for a specific kind of service provided by Asia Pioneer. If you receive an email that appears to be from www.asiapioneertravel.com asking you for your password, credit card number, social security number, or other sensitive personally identifiable information without any previous negotiations or agreement, it is a fraudulent email, and you should not reply or provide such information.
How We Secure The Storage Of Information
We treat the personally identifiable information you provide to us as confidential information. After personally identifiable information reaches Asia Pioneer, it is stored on a secure server behind firewalls designed to block unauthorized access. Access is also restricted within Asia Pioneer.
1. Travel Planning and Reservation Services
If you choose to book travel, you must provide personally identifiable information to execute the purchase. This information is then provided to the suppliers (e.g., airlines) for processing. We have entered into contracts with our suppliers requiring that they secure your personally identifiable information as well as use it only to execute the transactions you request. Asia Pioneer uses a secure sockets layer (“SSL”) on pages where you would enter personally identifiable information.SSL ensures that your information is encrypted as it travels over the Internet.
2. Disclosure Of Information to Third Parties
In addition to the travel-related services, asiapioneerdmc.com uses the services of third parties, such as interactive marketing agencies, market researchers, and email service providers, to assist us with marketing and promoting this website.
These parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose asiapioneertravel.com specifies.
We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of personally identifiable information.
3. For Promotions
We have strategic marketing relationships with select third-party organizations to offer certain travel-related products and services at discounted prices. Some offers are auctions and will require you to submit a bid indicating the price you are willing to pay. Other offers may be fixed price and will not require a request. As part of the bidding or purchase process, you will be required to provide personally identifiable information such as your name, address, email address, telephone number, and credit card information. We will use this information and will be provided to the associated third-party organizations (e.g., hotels and credit card processors) to execute the transaction.
As part of these promotions, you will also be given a choice to opt-in to periodic emails from Asia Pioneer and the organizations we have selected to offer advertisements so that we can keep you informed of future offers and promotions that may interest you. Please note that some specific terms and conditions will be unique to each advertisement. An example is the requirement to be a member of the loyalty program for a hotel brand included in the promotion. You should carefully review the terms and conditions associated with each promotion before submitting a bid or making a purchase.
Notes
- asiapioneerdmc.com is responsible only for the privacy policy and content of this website. We are not responsible for the privacy practices or the use of cookies on websites that you have accessed from and to the non-asiapioneertravel.com websites that you may access from this website.
- This is a Vietnamese website and is subject to the laws of the Socialist Republic of Vietnam, and laws governing personally identifiable information vary by country.
- asiapioneerdmc.com will disclose personally identifiable information without your permission when required by law or in good faith belief that such action is necessary to investigate or protect against harmful or illegal activities to website associates or property (including this site) or to others.
- In the future, we may need to change this privacy policy. All changes will be made here so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. This policy was initially posted on February 29, 2024, to describe promotions that we conduct with select third-party organizations.